Above and beyond

Live Better With

Live Better With is a charity with a mission to make everyday living a little bit better for the millions of people living with cancer all over the world. Lydia Donaldson, Operations Director & GM contacted Synergy Retail Support looking for help during a particularly difficult time for the charity. She explains;

“From our experience so far I couldn’t give Synergy a better recommendation. When we first made contact with Gary (which was as a result of several other companies in our network recommending Synergy) he did everything possible to go above and beyond and this proved to be a quality displayed by the whole team we have interacted with. Despite Synergy having large clients on their books, we never once felt like we came second to anyone.”

“We were really impressed when looking round the warehouse – the stock is well kept and there are lots of areas for specialist bits of work (such as returns, cleaning etc). Furthermore, the technology in place throughout the warehouse is great and all the staff seem very comfortable using it.

“Synergy helped us get through a particularly difficult time (our old warehouse went into Administration very suddenly) but despite all our stock arriving at random times and in a mixed state, Synergy put more than enough resource on our new account to help us work through everything and get operational as quickly as possible.”

“Since we have been operating normally the team have found it very easy to work with Synergy, they are very responsive and it has been great to receive all the daily reports about orders, returns and inventory. As I said at the start, we have been really impressed so far and are excited to grow our business with a warehouse partner that we have confidence in.”

Live Better With