Welcoming Tom Falkner as Our New Chief Financial Officer 

We are delighted to announce a significant addition to our leadership team at Synergy Retail Support – please join us in warmly welcoming Tom Falkner, our newly appointed Chief Financial Officer. With his impressive background in leading successful businesses as a Finance Director within the manufacturing and e-commerce sector, we are thrilled to have Tom on board to spearhead our finance strategy and take Synergy to new heights. 


Tom Faulkner, Chief Financial Officer at Synergy Retail Support

Beyond his professional accomplishments, Tom is an adventure enthusiast with a heartwarming love for his family pets and enjoys traveling, gardening, sailing, and has even climbed Kilimanjaro. 

" I am so excited to have joined the Synergy family. Synergy is unique to any other company I have worked in; building deep Strategic Partnering relationships with its customers, and truly valuing its people, whose collective talent and dedication delivers exceptional service to customers, which in turn drives our own success. Following PE investment, we’re embarking on an exciting period of new growth and I'm eager to contribute my finance and strategic planning expertise to help elevate Synergy to new levels of success. I recognise that with success in business, especially if enjoyed over a long period, comes an increased risk of complacency & bureaucracy. This is why I am laser focussed on achieving our next generation of growth with the success of our customers, and aspirations of our people – our most valuable asset, kept always front of mind."

Please join us in extending a warm welcome to Tom Falkner as he takes on this pivotal role as Chief Financial Officer at Synergy Retail Support. Together, we look forward to an exciting future filled with growth, innovation, and unwavering commitment to delivering exceptional results for our clients.




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Gary Rees

Gary Rees

Gary Rees is the owner of Synergy Retail Support, one of the leading SME fulfilment centres in the UK. Having successfully grown the business for over 30 years and with relationships with most household brands, he now looks to partner with customers rather than just act as a supplier so that both parties can grow together. Gary has extensive knowledge in retail compliance, production technologies, shipping details and customer service.

Feel free to contact me personally if you’d like to discuss your business.

01604 412 290