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Synergy offers unparalleled technical support

We’ve invested in JDA RedPrairie Dispatcher the market leading WMS used in 60000 sites worldwide. This is backed up by an incredible team, ready to offer unparalleled technical support.

Core Warehouse Management Systems

JDA RedPrairie WMS

At the heart of our operations is JDA/RedPrairie WMS, used by 81 of the world’s 100 largest retail companies. The benefits include:

  • High productivity picking with voice, RDT or light
  • Exceptional inventory and picking accuracy
  • Optimum space utilisation
  • Multi Channel capability’s
  • Flexible and diverse interfacing options
  • Stable platform with four updates per year
Courier Integrations

Multichannel & Courier Integrations

Synergy Retail Support offers multiple sales channel and courier integrations. This gives you the control and visibility to manage order fulfilment. To achieve this, we offer:

  • Connect with hundreds of sales channels
  • Seamless courier integrations
  • Software integration with BrightPearl and Linworks
  • In-depth knowledge e-commerce solutions
  • Worldwide outbound and returns
Synergy Web Portal

Synergy's Web Portal

For clients not using a web services integration we offer a web portal. Files can be uploaded automatically, if you refresh your web browser you’ll see a real time view of inventory, order progress and tracking data. Some benefits are:

  • Accessible anytime and anywhere
  • Real time tracking, SKU data and order progress
  • Run reports written for your business
  • Raise a ticket for support
  • Upload your SKU data – order lines – ASN’s to our FTP server
In-House Support

In-House Support

To make sure your logistics management goes smoothly, we have an in-house tech support team on standby. They’ll assist you with:

  • Technical issues
  • Warehouse management system support
  • Web portal support
  • On-boarding and integration questions
  • SKU and Barcode issues
Synergy Tech Team
Synergy Tech Team

Synergy Retail Support Ltd

Call us today: 03453 402 980

Gary Rees, Business OwnerFeel free to contact me personally if you’d like to discuss your business or simply complete the contact form one of the team will get back to you the same working day.

– Gary Rees, Business Owner